A local technician helping a younger and an older customer with their laptop and home Wi-Fi

Data recovery across Adelaide’s north

Data recovery in Adelaide North.

Your lost or damaged files may still be recoverable from a laptop or external drive. I help homes and small businesses across Adelaide’s north, in person or remotely.

Get tech help Free phone quote

You don’t need to know the technical details. Just describe the problem.

Remote help from $50
Home visits from $80
15 years’ experience
Police cleared

Practical support

What to do when you lose files

Laptops and desktop computersHard drive data recovery and computer file recovery for Windows and Mac machines, including documents, photos, email archives and saved game files.
External hard drives and USB sticksExternal hard drive recovery and USB data recovery for drives that are not recognised, keep dropping out, or show up with the wrong size or an unreadable file system.
SD cards and camera memorySD card data recovery for cameras, dash cams, drones and action cameras. Deleted photos and videos are often still on the card if you stop using it straight away.
Deleted and formatted drivesDeleted file recovery across Adelaide, including files emptied from the recycle bin, memory cards formatted in a camera, and drives wiped during a Windows reinstall.
Corrupted and failing drivesCorrupted drive recovery for drives that click, beep or disappear. Switch a noisy drive off and leave it off, and I will tell you if it needs a specialist cleanroom lab.
Virus and ransomware damageRansomware data recovery and virus cleanup. Encrypted files sometimes come back from shadow copies, backups or file fragments.
Phones and tabletsPhone data recovery for iPhone, iPad, Samsung and Android devices, covering photos, messages and contacts after a cracked screen, water damage or a failed update.
Set up a backup that runsI set up the backup and test it with you, so your files copy on their own and you can see it working.

Call 0494 500 580 to talk it through and arrange a visit or remote help.

Prices

You’ll know the rate before you book.

I keep the pricing simple and will explain the likely cost before we start.

From $50

Remote support

$50 for the first 15 minutes. After that, it’s $20 for each additional 15 minutes.

Remote support works well for many software, email, setup and computer problems.

From $80

Home or business visit

$80 for the first 15 minutes. After that, it’s $20 for each additional 15 minutes.

If there’s a simpler or more cost-effective way to handle the job, I’ll let you know. And if I don’t think something is worth repairing, I’ll tell you that too.

Before I start

I’ll explain the options

I’ll explain what I recommend and the likely cost before we start, so you can decide what you want to do.

Drop-off repairs are also available. I’ll explain the likely cost before I start any work.

Ask about your situation

About me

Hi, I’m Nathan

I’ve been working in IT support for around 15 years.

NK Tech Support is a small local business, so when you call or send a message, you’re dealing directly with me. I’m also the person who’ll be doing the work. I help with the sorts of technology problems that can be frustrating when you just want things to work properly. I’ll explain what’s going on in normal language, give you your options, and let you decide what you want to do.

No call centres
No unnecessary jargon
No pressure to spend money
15 years in IT support

Your privacy

I only access what’s needed to fix the problem and won’t copy your files without permission. During remote support, you can see what I’m doing and end the session at any time. Where possible, you’ll enter your own passwords.

What happens next

How it works

Tell me what’s going wrong. I’ll recommend whether remote support, an on-site visit or a drop-off repair makes the most sense.

Get in touch

Call, text or send me a message and tell me what’s going wrong. You don’t need to know the technical name for the problem. Just describe what’s happening as best you can.

I’ll work out the best way to help

Some problems are best handled remotely, some need an on-site visit, and others are better suited to a drop-off repair. I’ll explain the options and what they’re likely to cost.

We arrange what works

For remote support, we’ll arrange a time to connect. For an on-site visit, I’ll arrange a suitable time to come to you. For a drop-off repair, we’ll arrange a time for you to bring the device in.

Your local service area

Local tech support across Adelaide’s north

For on-site visits, I cover Adelaide’s northern suburbs and surrounding areas, including:

Adelaide
Angle Vale
Burton
Elizabeth
Gawler
Mawson Lakes
Munno Para
Prospect

See all service areas

Flinders Park
Gepps Cross
Lewiston
Port Adelaide
Two Wells
Virginia
Wingfield
Woodville

If your suburb isn’t listed, feel free to ask. I may still be able to come to you. Drop-off repairs and remote support may also be an option.

Ask about your location

Call, text, email or use the form

Need a hand?

Send me a message and tell me what’s happening. It helps if you include any error messages you can see and roughly when the problem started, but don’t worry if you’re not sure. I’ll get back to you and let you know what I suggest.

On-site visits, drop-off repairs and remote support are available. I’ll confirm the likely cost before you book.

Opening hours

Monday–Friday: 8:30am–5:30pm
Saturday: 10:00am–2:00pmAdelaide time

Response time

I usually reply within one hour while I’m open. Messages sent after hours are answered when I reopen.

Pricing

Remote support starts at $50 and includes the first 15 minutes. Additional time is $20 per 15 minutes.In-person call-out: $80, including the first 15 minutes. Additional time is $20 per 15 minutes.I’ll give you a quote when you get in touch.

Call0494 500 580 Text0494 500 580 Emailsupport@nktechsupport.com.au