A local technician helping a younger and an older customer with their laptop and home Wi-Fi

Local tech help across Adelaide’s north

Computer help without the runaround

Having trouble with your computer, Wi-Fi, printer or another bit of tech? I help people at home and small businesses across Adelaide’s north with everyday IT problems, with on-site visits, drop-off repairs and remote support.

You don’t need to know the technical details. Just describe the problem.

  • Remote help from $50
  • Home visits from $80
  • 15 years’ experience
  • Police cleared

What I can help with

How can I help?

Not listed here? If it’s tech related, there’s a good chance I can help.

Prices

You’ll know the rate before you book.

I keep the pricing simple and will explain the likely cost before we start.

From $50

Remote support

$50 for the first 15 minutes. After that, it’s $20 for each additional 15 minutes.

Remote support works well for many software, email, setup and computer problems.

From $80

Home or business visit

$80 for the first 15 minutes. After that, it’s $20 for each additional 15 minutes.

If there’s a simpler or more cost-effective way to handle the job, I’ll let you know. And if I don’t think something is worth repairing, I’ll tell you that too.

Before I start

I’ll explain the options

I’ll explain what I recommend and the likely cost before we start, so you can decide what you want to do.

Drop-off repairs are also available. I’ll explain the likely cost before I start any work.

Ask about your situation

Nathan from NK Tech Support

About me

Hi, I’m Nathan

I’ve been working in IT support for around 15 years.

NK Tech Support is a small local business, so when you call or send a message, you’re dealing directly with me. I’m also the person who’ll be doing the work. I help with the sorts of technology problems that can be frustrating when you just want things to work properly. I’ll explain what’s going on in normal language, give you your options, and let you decide what you want to do.

  • No call centres
  • No unnecessary jargon
  • No pressure to spend money
  • 15 years in IT support

Your privacy

I only access what’s needed to fix the problem and won’t copy your files without permission. During remote support, you can see what I’m doing and end the session at any time. Where possible, you’ll enter your own passwords.

What happens next

How it works

Tell me what’s going wrong. I’ll recommend whether remote support, an on-site visit or a drop-off repair makes the most sense.

1

Get in touch

Call, text or send me a message and tell me what’s going wrong. You don’t need to know the technical name for the problem. Just describe what’s happening as best you can.

2

I’ll work out the best way to help

Some problems are best handled remotely, some need an on-site visit, and others are better suited to a drop-off repair. I’ll explain the options and what they’re likely to cost.

3

We arrange what works

For remote support, we’ll arrange a time to connect. For an on-site visit, I’ll arrange a suitable time to come to you. For a drop-off repair, we’ll arrange a time for you to bring the device in.

Your local service area

Local tech support across Adelaide’s north

For on-site visits, I cover Adelaide’s northern suburbs and surrounding areas, including:

  • Adelaide
  • Angle Vale
  • Burton
  • Elizabeth
  • Gawler
  • Mawson Lakes
  • Munno Para
  • Prospect
See all service areas
  • Flinders Park
  • Gepps Cross
  • Lewiston
  • Port Adelaide
  • Two Wells
  • Virginia
  • Wingfield
  • Woodville

If your suburb isn’t listed, feel free to ask. I may still be able to come to you. Drop-off repairs and remote support may also be an option.

Ask about your location

Call, text, email or use the form

Need a hand?

Send me a message and tell me what’s happening. It helps if you include any error messages you can see and roughly when the problem started, but don’t worry if you’re not sure. I’ll get back to you and let you know what I suggest.

On-site visits, drop-off repairs and remote support are available. I’ll confirm the likely cost before you book.

Opening hours

Monday–Friday: 8:30am–5:30pm
Saturday: 10:00am–2:00pmAdelaide time

Response time

I usually reply within one hour while I’m open. Messages sent after hours are answered when I reopen.

Pricing

Remote support starts at $50 and includes the first 15 minutes. Additional time is $20 per 15 minutes.In-person call-out: $80, including the first 15 minutes. Additional time is $20 per 15 minutes.I’ll give you a quote when you get in touch.

No obligation. I’ll confirm the likely cost before you book.

During opening hours, I’ll usually reply within one hour.

Your enquiry is emailed to NK Tech Support and saved so I can reply. I don’t sell your details or use them for unrelated marketing.